Shipping Information
Everything you need to know about our shipping policies
Domestic Shipping
Standard delivery: 10 to 35 days depending on purchase.
International Shipping
Worldwide shipping available
Delivery time: 4 to 5 weeks.
Customs and duties: May apply depending on destination
International orders are shipped via Australia Post International.
Returns & Exchanges
14-day return policy
Items must be: Unused, in original packaging
Return shipping labels provided for eligible returns.
Read T'S & C'S for further information.
Order Tracking
Track your order with provided tracking number
Email notifications for shipping updates
SMS updates available upon request
Tracking information sent within 24 hours of dispatch.
Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide! International shipping times vary by destination but typically take 4 to 5 weeks. Customs duties and taxes may apply.
What if my package is lost or damaged?
All orders are fully insured. If your package is lost or damaged during transit, please contact us within 7 days and we'll arrange a replacement or full refund.
Can I change my shipping address after placing an order?
Address changes are possible if your order hasn't been processed yet. Please contact us immediately at onlyjimnys@gmail.com with your order number and new address.